Free shipping on all orders!

Frequently Asked Questions

Need help or wondering about specifics of our products? Read some of our frequently asked questions below!

Jewelry Questions

Want to know more about our jewelry? Read more about our products below!
  • Majority of our jewelry pieces are made with medical-grade Stainless Steel and have a professional coating that enhances the durability and longevity of your jewelry. We make sure your jewelry remains as sparkly as the day you got it!

    ***We do include jewelry features (pendants, stones, etc.) that contain components of sterling silver, brass, cubic zerconium and Swarovski crystals. Please make sure to read our product descriptions to ensure the product's materials will be safe for you or the gift's recipient - we are not responsible once product has been shipped/delivered.

  • 18K Gold-Plated Sterling Silver & Stainless Steel Jewelry

    • Avoid Moisture (for Sterling Silver Jewelry): Remove jewelry before swimming, showering, or exercising to prevent tarnishing

    • Keep Away from Chemicals: Avoid direct contact with perfumes, lotions, and cleaning products.
    • Store Properly: Store in a soft pouch or jewelry box to prevent scratches and exposure to air.
    • Gentle Cleaning: Wipe with a soft, dry cloth after each wear. For a deeper clean, use a mild soap and water, then pat dry immediately.

    Following these steps will help maintain the shine and longevity of your Aneumï jewelry!

Order + Shipping Support

Need help on your order? Read some of our frequently asked questions below!
  • At this time, we are only providing domestic shipping within the United States. We're excited to expand our shipping locations in the near future as we grow!

  • We're so excited for you to receive your new jewels! Please allow a minimum of 24 hours for the processing of your order.

    Once processing has been completed & your order is ready for shipment, you will receive a confirmation that will include your tracking number for your order.

    We provide standard and expedited shipping options during checkout.

  • No problem at all - please email hello@aneumistudios.com within 24 hours of the purchase date with your order number in the subject line.

    We will get back to you within 24 hours to assist with amending/canceling your order.

    *Please Note: We will only be able to provide store credit if you request a cancellation of order past the 24-hour mark!

  • We hope you love our Aneumï jewelry pieces as much as we do, however, if you are unsatisfied with your purchase, we will offer a site credit within 30 days of the item's delivery date.

    Please email us at hello@aneumistudios.com with your Order Number in the subject title including 'Return/Store Credit Request'. Please allow 24-48 hours for us to respond and process your request!